Monday, September 20, 2010

Begging is not Pretty
















Users do ugly things at Stardoll. Things that if their parents knew, they would be deeply humiliated. One of these is begging. 


There are many ways to beg. A lot of kids ask for gifts. I find someone asking me to spend real money on her account annoying. That is what members do when they ask me to make them a Superstar.


I also don't like the practice of asking a seller to lower prices. A seller tries to set reasonable prices in her bazaar. If you want what she has to sell, buy it. If you don't like her price, go elsewhere. But remember, it may take you more time than it is worth to save a few stardollars. 



Remember that Stardoll keeps a record of everything you do on the site. You may think chat, friend requests or dollmail are private. Nothing is private. And deleted items are still part of your record. Read the membership terms. If they investigate you, they will check it all. Big brother exists. 

Wednesday, September 1, 2010

Website Security. You are not safe!

Today someone mentioned casually that her daughter was spending a lot more time on facebook than Stardoll. As if that were a good thing. My opinion differs. Many websites have major security problems, but they are not going to tell you about them. Here are my thoughts, in no particular order:

Facebook has a new feature. And you automatically get it unless you know how to turn it off. Now, anytime you update your wall or post anything at facebook, your location information is revealed! Great. Now someone can track you and find out if your home is empty all day. And it can save a stalker lots of time figuring out where you are. You may want to find out how to turn this off and do it ASAP.

I got an email from a friend about an ad on craigslist. It was some make money at home scheme and it not only looked like a scam, but it had a link to a website that trigged a warning in my browser. Maybe I am too cynical, but I have learned that when something seems to be too good to be true, it is not true. And I have seen similar things before. I have encountered hackers and scammers on facebook and on stardoll. I didn't think about Craigslist, but I am not surprised that those scum have a presence there as well.

Most people are buying computers and jumping on the internet without learning that they can get into some serious trouble. Hackers set traps for the naive. Their purpose may be to install malware or spyware in an unsuspecting person's computer or to steal cookies. Malware can lead to problems with your computer and can damage your hard drive as well as your software and existing files. Spyware gathers information (like your keystrokes for everything you type, including passwords) and then secretly sends it to the hacker. Cookies contain your online login information for your bank and other websites you use a password to use and may carry other sensitive information.

I have good protection (love my mac) so I cleared my cookies, closed all my other programs and clicked the link. I was not surprised that there was no information at the website, just a bank page. I noticed that the URL in my address bar indicated that the site address ended in .tk which is not good. I know of a few phishing sites with the same .tk address, including several fake stardoll sites.

Even my loved ones violate my privacy and send me things that may harm my computer. I cannot get my aunt to use BCC instead of TO when forwarding me an important email. So she sends my email address to hundreds of strangers all the time.

While I am at it, let me digress and mention I do not need to see that the Phenylalanine chain letter hoax is making the rounds again. The amount of misinformation being circulated by email is an embarrassment. I thought people had some sense. I wish everyone would take a minute to look up the latest rumor at Snopes.com and then make an intelligent choice before forwarding it to everyone in the address book. I do not consider getting chain mail any kind of thoughtful communication. I will rave about this more in another post.

Here is another polite message I sent to my aunt about attachments:

"I deleted the last message you sent to me without opening the attachment. It looked suspicious. There are so many things that can come as attachments that can harm a computer, that it is not wise to open them, or to send them on to others. Opening the wrong attachment can cause a lot of trouble. It can trigger a download of spyware or malware that you will not be aware of. It can slow down your computer, violate your privacy and steal sensitive information, such as accounts and passwords. If you are interested in sharing information, the best way to do this is to send it in as plain text in the body of email. Sending images is safe. I prefer jpgs, pdfs and pngs."

It is also wise to keep in mind that a link that someone sends you by email may cause the same problems as one you encounter on the net.

One of my friends had her computer hacked by clicking on an ad in Facebook. Her bank account and credit cards were all compromised. She had to change all her credit cards and freeze her bank account until things could get straightened out. Her company decided to replace her computer because spyware and malware were installed at the same time she had her cookies stolen and the hard drive was seriously compromised. It took her weeks to clean up the mess.

Facebook says they have banned the advertiser who put in the fake ads. I wrote a long letter to them about this, and they blamed the developers of PetPupz, because she was playing that game. Of course PetPupz blamed facebook. I am not pleased with them. I have kept my facebook account, but I barely use it. And I never play the games they offer.

The New York Times website was hit by this kind of hacker attack the last weekend of September 2009. The ads seemed legit, but as soon as the Times offices closed on friday, the hackers somehow switched out the code and thousands of users were hacked. The Times had to post detailed instructions on what to do and posted an apology as well to all the users. You can look it up. It was a big deal.

To protect yourself, never to allow a download of virus scanning software that you may encounter while surfing the internet. Most likely it is a trick and will compromise your computer's security. If something starts downloading that you did not request, immediately pull the plug or shut down however you can. Disconnect from the internet and then reboot your computer. I usually then search my computer by date and delete any file that was created in the last few minutes. I am a bit paranoid. It is always a good idea to not have unsaved documents open when you are on the web, so you can shut down without losing any of your work.

You must use cookies for many activities on the web. Cookies identify you when you log on to your bank and other sites, such as facebook. The use of cookies makes everyone vulnerable to getting your accounts hijacked by real hackers. You can google "cookie stealing" and find out how to set up this simple hack yourself and what you need to do to hijack a user's session. To be safe, clear your cookies and close all your other windows before you log into a website that requires you to log in. Stay on only that website until you log out and then clear your cookies again.

There are more things you should do if you are using a public computer, wi-fi at a public place or a computer at work where other people may have access. But this is a good start.


Some sites have more security than others and you can see it by looking at the address bar in your browser. If it says http:// it is not as secure as a site that says https:// so be careful. 

Looking at your address bar can help you identify if you are at a genuine site or at a fake website designed to trick you. I was sent a link to a fake stardoll site and the only clue I had was in the address bar. Instead of stardoll.com I was at starboll.com and my computer had automatically filled in my login information in the boxes provided. If I had not been more observant, the hacker would have gotten my login information and would have been able to steal my account. This is what they call a phishing website. These copycat websites are designed to trick users. 

Here is an example of phishing. Let's say a victim gets an email that says it is from Bank of America and it says to log in to take care of a problem. If the victim clicks the link provided, he may be taken to a fake website that looks just like the Bank of America site. But when he logs in, he sees a blank page or the same login page again. The hacker now has the victim's login information. But what if the victim does not have a Bank of America account? No problem. The email was sent to every address the hacker could get his hands on. Some of the people are going to have Bank of America accounts. Those are his targets. That is why it is called phishing. 


I have a log on my firewall. I get an attack on my computer about every 8 seconds. These attacks are probably not all from the same source. But the internet is a ugly place now. Everyone should update their firewall, virus protection and check for malware and spyware.

I am assuming that you are using a PC. I use a Mac. If you have an Apple computer, you do not need to buy a lot of extra software, (my firewall is part of my Belkin wireless home network and came with the router) but you should make sure you keep up the security updates that are provided by Apple. Whatever computer you are using, if it is running a lot slower that you think it should, you may have a problem. Purchasing a reputable security program and running it will probably take care of it.

It is best if you have someone you trust who is handy with computers to help you out, but being aware can be helpful.

Try to be safe. It's a jungle.

Saturday, June 19, 2010

Scammers at YouTube

Watch out for these scams. These are screenshots I took at YouTube. These cheats and ones like it do not work. If you go looking to cheat the system, you are going to get cheated. Stardoll is hackproof. But you are not. Tricksters and con artists say anything to get you to give them your vital information. Information that they will use not to give you stuff, but to steal from you. These YouTube videos are there because they work. The people who posted them get to steal lots of cool stuff from suckers. Don't be one of them.

I have attached a few screenshots. This is a link to the most popular scam. Go and watch it if you like, but notice at the end she asks you to email you password and username to her. If she really could hack stardoll accounts, she would not need that info. She is a liar, scammer and thief.

So are the users in the screenshots below. Tell all your friends.

http://www.youtube.com/watch?v=ICVbhWdFgMY&feature=related







Sunday, May 2, 2010

Dangerous Hacker/Scammer











WARNING!

Do not go to the blogspot blog set up by the stardoll called priin. which she mentions in her starblog. There is a link there that leads to a fake stardoll site.




This is what her blog looks like. But look at the bottom of the page on the left. It tells the URL address of the link. It is not for stardoll, but for starboll!



The link goes to a site that looks like stardoll. Look closely at the screenshot. The URL is not stardoll.com but starboll.0fees.net

I clicked on a link on the page and was surprised because my browser filled in my username and password! I deleted them, closed the window, deleted my cookies, quit the browser and restarted. But that was close.

Other girls are probably being tricked by this. It looks to me like the account for priin. is being used to get victims to scam. I have asked Stardoll to please delete the account, or see if it used to belong to someone else and get it returned to the original owner.

Please let me know if you see this particular scam being posted on any other users pages. I am afraid the scammer is stealing accounts and posting this in the blogs of all the victims in order to continue to reach more victims. Leave a comment in my madmadeleine guestbook on Stardoll for the fastest response. Thanks.







Monday, April 19, 2010

Hacker warning!


You can get hacked just by going to another website outside of stardoll or by clicking a photo or link on a blog or website outside of Stardoll.

Make sure you are logged out and your cookies are cleared/deleted before visiting any other site than Stardoll.

Let us get a few terms straight. Scammers are not hackers. Scammers are con artists tricking kids into giving passwords. There are 2 ways that usually happens. This is the most common. A scammer will convince an owner of an account (we will call that person a sucker) to share her password. Scammers offer many different things, some as simple as a "make-over" of a medoll, a presentation or a room in the sucker's suite. The scammer may say she knows a "cheat" that will get the sucker free stuff superstar or stardollars. A lot of girls on this site are young and trusting. Scammers don't have to much more than lie and they can get the sucker's password and anything else they want.

All you have to do to thwart a scammer is to refuse to give your password.

Hackers are more dangerous. They use weaknesses in the website computer code to break into accounts. This is very bad.

Stardoll uses tiny snippets of programming language called cookies. When you log on, you create a cookie automatically. It contains your password information.

There are programmers who have ways to steal this cookies right off your computer! This information is widely available to hackers. Just google "cookie stealing" and you will find out exactly how to do it. It's not easy for most of us, but some people are good at computer language, and if they just follow the steps, they can steal accounts.

From what I understand, a cookie logger (that is what these hackers are called) can log in, but only if you are logged in. Then they hijack your session. They If you want to be safe, only visit other sites and blogs when you are NOT logged into stardoll. And then make sure to clear out your cookies and quit the browser. Then launch it again and log in to stardoll. I can't guarantee you will be competely safe, but you will be safer.

If you suspect that you have gone to a cookie stealing site and you were logged in, you can try this right away. If you act quickly, you may be able to minimize the damage. Log out right away. If you log out before the hijacker changes your password, you may have escaped any harm. Then clear your cookies and log back in and change your password.

Make sure you create a strong password. More about that later.

This is the story of how debbiecat4 was hacked. Please read all about it and learn how to protect yourself. It started with flattery. Someone contacted debbiecat4 and told her she loved her designs and had written about her in her blog. And to see it, all she had to do was to click a link that she provided. Debbiecat4 says it was ego that led her to click the link. But when she did, there was no blog. The web address was set up for what is called cookie stealing or cookie logging. Things got bad very fast. Debbiecat4 logged out. She didn't realize there was a problem until she tried to log back on and her password didn't work. The hacker started to take all of debbiecat4's stardollars by buying stuff using her account. While this was going on, debbiecat4 logged into her daughter’s account and started alerting friends to get help.

I went into debbiecat4's closet room. The hacker was buying a lot of stardesigned items at 60 each. I’m sure she was buying them from an account that had been set up just to have these items on sale. The money has probably passed thru many accounts to try to make the theft untraceable. But this is the way the hacker got a lot of debbiecat4’s stardollars. The hacker gots her starbucks, which is a shame. But debbiecat4 can buy and earn more. Call it an expensive lesson. But if the hacker had been able to sell her rares they might have been impossible to replace. That’s the one part where friends can help. If someone you know is being hacked, this is what you can do to help. You can make it very difficult for a hacker to strip an account of valuable and irreplaceable items.

The friends of debbiecat4 watched her bazaar, ready to pounce. If they had seen a rare on sale, they were ready to buy it right away and keep the hacker from getting it. The idea was that when debbiecat4 got her account back, her rares could be sold back to her. A whole team needs to help, because if one doll already has that particular rare, she cannot buy another. Someone who does not have it would have to step in and buy it. In this case, the hacker was busy getting the money from the account. Since there was a lot of money, that took a lot of time. The hacker did not get to start selling the rares before debbiecat4 managed to get her account back. But while the account was under the control of the hacker, the hacker sent messages by doll mail to every one of debbiecat4’s friends saying debbiecat4 needed help and asking for passwords!

No one fell for that trick. Remember, don't give your password to anyone! At least debbiecat4 was aware that she was being hacked and could use another account to let her friends know. The hacker probably changed her password right away so debbiecat4 could not log in. I have been told that the following is the best thing to if you are hacked. Send proof to stardoll support right away that the account is yours. Forwarding an email receipt will do it along with a note asking for immediate help. Put “emergency--being hacked now” or something like that in the subject line. And send it directly to support@stardoll.com by regular email.

You can also fax stardoll. Use the information at the bottom of every page at Stardoll.com under "kids privacy policy." The fax numbers are there. Debbiecat4 got her account back within hours because she faxed proof to Stardoll that the account was hers.

---------- I found instructions on how to create a cookie logger to hack people on the web. It's a shame that people do this. I googled this and found at least a hundred websites that had the step-by-step way to do this. So this is not new or secret information. Some of the posts about this were from 2002!

I am not going to post all the insructions, just the ones about what is going to happen:
Step 6: The victim sees the image u uploaded but when he clicks the image he has a Temporary Error and you will get his/her cookie.
Step 7: To get the access to the Victim’s Account you need to replace your cookies with the Victim’s Cookie.
Step 8: Go to the Website whose Account you have just hacked and you will find that you are logged in as the Victim and now you can change the victim’s account information.
Note: Make sure that from Step 6 to 8 the Victim should be Online because you are actually Hijacking the Victim’s Session So if the Victim clicks on Logout you will also Logout automatically but once you have changed the password then you can again login with the new password and the victim would not be able to login.

---
See in the note how it says that if the victim logs out the hacker will get logged out too. That is only until the hacker is able to change your password. So if you suspect you are being hacked, log out right away! It might work and prevent the hacker from doing much damage. Then clear your cookies (you should learn how to do this and do it often,) and log in and change your password. If that works, you have just saved yourself a lot of trouble.

*******

For this method of cookie stealing, you need to be logged into Stardoll in order for the Hacker to steal your cookie. Don't go to any other websites while you are logged into Stardoll. But keep in mind that there are also ways to steal cookies still in your browser, even when you are not logged in, so clear/delete your cookies after you log out every time to be safe.

Don’t visit any other websites or blogs while you are logged into Stardoll. Think twice before you click any link someone sends you. Do you really know the person who sent it to you? You might not want to visit websites that look like bait for unsuspecting suckers, sites that offer stardoll cheats and loopholes and other things you know don't exist. Visiting hackers websites and blogs is risky. I recommend you try to refrain from doing so. I take lots of precautions, and I use a Mac, which adds a layer of extra protection. My router also provides a firewall, another layer of protection. I noticed my firewall gets pinged more than once every 20 seconds, so I am glad it is there protecting me. If you are confident that you are fully protected, then go ahead.

BTW, the second way most people get hacked is when they use an easy-to-guess password. Hackers already have your login name. So they just read the presentation and blog. Someone says her dog is named lucky. The hacker tries logging in using lucky as the password. And a lot of the time, it works, because people use common, easily guessed passwords. Make sure to have a password that is impossible to guess. Never never give your password to anyone. Okay, maybe your mom or dad if you are a kid. Ask yourself, "Would I let this person have the keys to my car? My house? My ATM card and pin number?" True friends will never ask for your password.

While you are thinking about it, change your password. It should contain letters, numbers and something called a "special character". "Special character" refers to symbols like @#$%^&*?, basically the stuff you can type on your keyboard that is not a number or a letter. Write it down and keep it in a safe, secret place. Somewhere you will remember. I like the idea of hiding things in plain site. Write it on the top of page 50 in a particular book. And don't use consecutive numbers or the same number or letter repeated. 123pass is too easy! Try something like r@3ty1. It has numbers, letters and a "special character." BTW, no one can hack you on Stardoll. There is a rumor that girls have been hacked by accepting a friend request. That is not true. No one will be able to hack you from any of the activities you may participate in on the site.

Please contact me if you have any questions. I have been told that the comments box does not work on this blog. Sorry. Please leave a note in my medoll's guestbook.

Maddy




Monday, December 7, 2009

How to report scammers





I am going to provide you with information to help you make Stardoll a better place. Are you ready?

Start by reporting scammers. You must catch them in the act. You can only report ones that you actually catch. This is very important. Do not report anyone just because a friend said they were a scammer. You must see the scam on the presentation of the scammer, in her starblog or album or in a guestbook. You must be able to take a screenshot of the wrongdoing. There are penalties for putting in a false report. Do not risk it. You could lose your account. If you have any doubt, contact me thru my club advice4newbies or my guestbook and I will check it out.

Use the report tools on the site. Write in a specific paragraph about what you are reporting and why. Let them know you are taking a screenshot. This is important evidence.

Do you know how to take a screenshot? Go to http://www.take-a-screenshot.org/ and make sure you are doing it right. I have a mac, so it is easy for me to take a shot of multiple windows. There are also software programs to help you with that. The important thing is to make sure you get the shot showing what is going on. I put the little window of the report next to the bad thing I am reporting and take a shot that includes both at the same time. I never crop the shot after I first create it. That way the programming data that is inside the file and unseen except by experts will show that the shot is authentic and not edited. Make sure never to make changes to a screenshot or it will not be usable as evidence.

I always rename the screenshot with the scammers name and put it in a folder on my hard-drive. I can go back to these later, put the names in the search at stardoll and see if the scammer got deleted. And if anyone says I put in a false report, I have evidence to protect myself.

Look at the bottom of this post for sample screenshots.

After you send your report, send a follow-up email to Stardoll support at support@stardoll.com from your personal email. And include what you wrote in your report as well as your screenshot.

It is important to remember to not abuse the ability to email support directly. Don't overload Stardoll support with spam. Send them detailed messages with screenshots and true reports and you will get results and respect. There are millions of girls on this site. You get the notice of the people at support as someone who is helping, and you will be heard.

Here are some blurbs to use when reporting scammers. Use your copy and paste and then change them to suit the particular scam.

---------
This is a scam. She tells girls to email their usernames and pwords to a posted email address. She will steal their accounts. Notice how she inserts spaces so that your software does not recognize the email address. She knows she is breaking the rules. Delete her. I am documenting this complaint. I am taking screenshots and keeping records.
--------
Crime: scamming. She tells girls to change their email address to the one she has posted. So she can steal their accounts. Notice how she inserts spaces so that your software does not recognize the email address. She knows she is breaking the rules. Delete her. I am documenting this complaint. I am taking screenshots and keeping records.
------
She is a scammer using the "change your email scam." In her presentation she tells girls to change their email address to the one she has posted. This is a clever idea. Many of her victims don't realize that she can get access to their accounts. After all, she didn't ask for a password, and she says she can do a magic trick, a "cheat" that will give them stardollars. The victims won't even know they are scammed until this scammer hits the "forgot password" button and the password is sent to her email address. Then this scammer can log in, change the password and steal everything.
I am documenting this complaint. I am taking screenshots and keeping records. If you would like to send me a note telling me what action you are taking, I will include that in my records. I have plenty of notes that say you are looking into to it or thanks. That is significant too. I am keeping track of what you are doing and how long it takes you to do it.

--------
This is a scam. She claims she has special editing software so she can change the amount of stardollars in a suite. She lies. It looks like she may have stolen many accounts already with this scam. The same scam is posted in other presentations. Delete this scammer immediately. I am documenting this complaint. I am taking screenshots and keeping records. Thanks.
------

You get the idea.

There are a lot of variations on scams. Besides just asking for passwords, promising to buy stardollars for someone or asking to have a sucker change her email, there are dozens of other scams girls are trying with some success. They put up tiny pics for proof. Or direct suckers to a website outside of stardoll. Some members claim to be stardoll staff. They are all liars. Watch out.

Here are a couple more scams:

Presentation Makeover scam. A variation on making over a suite or doll. The girl will ask for a victim's password to make over her presentation and make it look snazzy. Real friends give advice, they don't do log into your account and do things for you. (BTW, you can drag and drop presentation into your page and customize it. A little more work, but no risk. The user moon_doggie has a cool presentation and instructions on how to do this at his scenery, and starblog.)

Reference number scam. This scammer asks a girl to go into her transaction history and give her the reference number from the last time she bought a code. Then the scammer sends an email to Stardoll support and says "my account has been hacked. Here's a reference number from my account. Please send me a new pword." Your reference numbers are like reciepts. Keep them private. Do not give any information from inside your account to anyone.

If someone asks you for a password in a friend request, report them. Then deny the request. BTW. You cannot get hacked by denying or accepting a friend request. That is a myth.

----------

How do you spot a scammer? Often scammers will broadcast things like "Free Stardollars" or "Presentation." Scammers advertise using broadcasts all the time.

A lot of times they set up what I call "disposable" accounts. Accounts where they have spent no money and little time. The guestbook will be closed, the scam will be in the presentation or in the Starblog, the account was opened recently and there will be hardly any starpoints. The scammer will often abandon this account once she gets a warning. A lot of damage is done with these accounts.

Then there are accounts that have been on the site for a while and have lots of starpoints and have a scam posted. Usually these accounts are ones that have been stolen. If there is a scam visible, report it. Let Stardoll sort it out.

Almost every scammer has a closed guestbook so that people cannot be warned. You can get around that. Everyone can leave album comments. After reporting and taking a screenshot, leave a comment under the album to warn others.

Here are some samples of what to say. You are welcome to copy and paste and then customize these to the situation. Remember you have a 250 character limit so keep your message short.

----------
You are not related to anyone at Stardoll, nor are you Stardoll staff. It is against company policy for real staff to say so. You are a liar. This is a violation of the terms of service and this account will be reported and deleted.
---
She has lot of accounts to sell. How did she get them all? Maybe they are stolen or belong to other people. Do not be a sucker. Do not deal with this person.
---
She is running a scam to get access to your account. Lots of girls have fallen 4 it.You might get your account back if you can prove it is yours with reciepts. If you change your email, you cannot get it back without stardoll's help. Just say NO!
---
This is a common scam to get access to your account. Say goodbye to all your rares and money if you change your email. Report this scammer and trust no one. Join advice4newbies and find out more.
---
Lies, lies, lies. No one is gonna buy you stardollars. This is a common scam to get access to your account. Lots of girls have fallen4it. Report whoever asks for your pword and trust no one. Join advice4newbies and get smart.
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Report anyone who asks for your pword. The offer to buy stardollars for you is a common scam and it works. For the scammer. Lots of girls have fallen 4 it. The references are accounts the scammer already stole.
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Look out. Report anyone who asks for your pword. The offer to buy stardollars for you is a common scam. Lots of girls have fallen 4 it. Join advice4newbies to find out more.
-------------

This is just the first in a series of posts to give you the tools to make Stardoll a better place. Please join me in fighting scammers. And when you are on Stardoll please drop by and leave me a note in my guestbook or join my club, advice4newbies. (The club is for everyone, not just newbies.) Thanks for your help.

Maddy